WOW! I am extremely impressed with Pat and how this was handled. Good work, Pat!

embarrassed1, good luck! I'm sure everything will work out!

J69--- You need to read my post closely. In no way shape or form did I OK this doctors mistake. I called him to task for his mistake and presented him with a possible opportunity to give back to this community. Dr. Williams issue with Embarrassed1 needs to be reconciled FULLY and without delay, period. I do have a measure of appreciation for a Doctor who is willing to post on this site and admit that he performed a subpar HT on his patient AND fully compensate the patient. In addition, his response and handling of the situation goes a long way to prove that he values his reputation and his former membership in the Coalition. Nothing in my post contradicts that, and cannot be misconstrued in any other fashion.
As far as my suggestion, Dr. Williams has a responsibility to attempt to re-earn the trust of the Coalition to prove that he is practicing Hairtransplantation at the highest level, so giving back in such a manner will help accomplish that. As far as putting Pat on the spot, it is up to Dr. Williams to iniate my suggestion or dismiss it totally, so Pat's involvement would be solely for the purpose of documenting and verifying the Dr.'s actions. In the future, it might be better if you read my posts thoroughly, but with that said, I understand and FULLY respect your position. I am sorry if you feel I spoke for you or anyone else in this matter, that was not my true intention. It is a manner of speaking that sometimes finds its way into writing(I am reffering to Dr. Williams response and intended compensation).
40- I don't think anyone can solve the Middle East

i am a recent patient of dr. williams. i must say i am very pleased with him and his staff. i reviewied plenty of candidates and chose dr. williams based on his professionalism and experience. i was also referred and the work that i saw personally on patients was very good. i myself based on my experience strongly recommend dr. williams.
a happy patient !!

just transplanted,

Would you be willing to share before and after pictures and of the procedure if you have them?

Hello my name is Steve B and I live in Las Vegas, I am also a patient of Dr. Williams. I had my second Transplant in Nov 2005. He did a great Job!

After reading some of the comments I must share my experience with the group.

Dr. Williams did a great job, he spent a lot of quality time before,during and after the process. Dr Williams went in to great detail of what to expect and was very realistic about the results. As soon as I figure out how to post pictures, I would like to share them as well.I will try to do it today.I got great follow up as well,his Staff Included

As for what I have been reading I thinks its a little one sided. I want to share my pictures, before and after. After all, A picture is worth a Thousand Words!!

I have and will refer anyone to Dr Williams. If they have a concern I will gladly talk with them one on one and supply my phone number by E-mail.

Thank you Dr Williams For the Hair

Steve B Las Vegas

I am a very recent patient (11 days ago)of Dr. Williams. This was my first transplant. I decided to "take the plunge" after watching the wonderful results my good friend, and client (I'm an attorney), has enjoyed.

Dr. Williams performed the transplant on my friend approximately 8 months ago. I have seen the progression over the 8 months, and the results were so impressive that I decided to make the investment with Dr. Williams.

My experience with Dr. Williams and his staff of professionals has been very positive. Dr. Williams was very thorough in explaining the procedure. He encouraged my questions, and even gave me his cell phone number.

In short, of course I'm still anxious about how my transplant will turn out, but I feel extremely comfortable with Dr. Williams' abilities, his demeanor, and his candidness. Perhaps most important, I truly believe Dr. Williams cares about all his patients and strives to do the best work possible.

At this point (11 days post surgery), I would not hesitate to recommend Dr. Williams. I can't imagine being treated any better.

Now, I'm playing the waiting game and hoping for the best. Early indications are that all went very well, and I'm anticipating full satisfaction.

Pat, I personally think your actions a little harsh. Unless you had more to go on, I think you were wrong in ousting this doctor from the Coalition. As you know from my prior posts, being a trial lawyer I am no friend of the medical community and believe that a not small percentage of their profession have questionable ethics. On the other hand, any doctor or any other professional for that matter can and will at time make mistakes. The very best will make mistakes. Once somebody has proven their worth and been allowed into your "coalition", your dismissing them from the coalition on the complaint of one person is wrong, in my opinion of course. The internet is a powerful tool and I seriously doubt any of us would want to be put under its microscope or would survive its scrutiny without being scarred to some degree. Now you may have other information, as you implied there were some emails, but I'm just letting you know how I feel about it.

I am not taking sides , and trust me I know what its like to go threw a less than average procedure. On the Dr's behalf yes it was a poor job and he is held accountable for it. BUT, as long as he offers to fix it at no cost and give him his money back for the first procedure I really see no need to trash the guys reputation. He did come on here like a man and admitted his mistake. Just like I have said in the past these Dr's are not god and can make error's as well. Doc I really dont think anyone on here trashed your rep that hard, it could've been alot worse for you. Just do the right thing by your patient and this will blow over.

I have to commend Pat on taking the stance that he did. It took courage and I'm sure a lot of thought. I believe the actions he has taken are in the best interest of this community as well as all individuals out there who are seeking a source for unbiased and accurate information.

I can understand the unfortunate situation of Dr. Williams as well. This puts him in an unwinning position. It is too bad that the inconsistent work of an assistant can bring such hardship to so many people.

I certainly can empathise with embarrassed's situation also. As someone who has done extensive research and is about to have his first procedure, I am a bit nervous knowing that there are still unknowns that can complicate and seriously undermine, even ruin the quality of life that we are seeking to improve.I have to thank embarrassed for bringing this matter to public attention. We are all better served because of it.

From all this mess, I believe that PAT was most impressive.

I support Pats decision. I think a clinic is resposible for the work and the staff they choose to hire, lets face it we are not fixing a flat tire, this is someones life. I do appluad the doc for standing up and admitting the mistake. However he is responsible for the work he trusted the tech to do. Lesson is if you hire shotty staff they will take you down with them.

Every one is emphasising the poor growth on one side, but I'm still thinking about that donar area pain. Possible nerve damage? Possible patient exageration? What is it?

I have to agree; what the hell exactly are we expecting from these Drs? Perfection? Forget it. From what I can tell, this Dr. did all as expected and now because of one guys minor issue, people want to crucify him. That's bullshit. When's the last time any of you carried out every aspect of your mission flawlessly every single time including the portions under someone else's span of control? Stop crying. How's your waist line? That's soley under your control fellas but I'll bet most of you, while worrying about your hair, have let your flab practically cover up your noodle. How do you think your girl feels about that? Kinda harsh but screw it; you stand on a soap box pissing about someone else and demanding perfection you better be ready get your sqeeky wheel oiled.

Undoubtedly there is significant turnover among techs with all of the HT doctors. Personally, I could not imagine doing that type of job, day after day, year after year, even if very well compensated. Or lets put it his way, every tech is going to have bad days and when they do any of us are at risk at any surgeon's office of getting a bad HT, just like any of us are at risk of buying a car that turns out to be a lemon. The issue in my book is whether the doctor steps up to the plate admits his mistake and compensates for the injury. He should not be drummed out of the business unless he, himself, is incompetent.

I had my first hair transplant 20 years ago. I had three ops and two scalp reductions. I came to Dr. Williams about 4 years ago , and have had two procedures since then. I recently came into his office to see about a third procedure, and since I have a lack of donor hair, he advised me against it. I appreciated his honesty where as some doctors would have just taken my money. I am so happy with my results because of him , if you would like to contact me further feel free to do so at : tcan7@cox.net. See enclosed pictures and judge for your self. Tony C.

My Preop (April 2003)before procedure at Dr. Williams






My Post Op ( May 2005)After 2 Ops with Dr. Williams

I don't feel like Pat is being too harsh. He sets a high standard for the Coalition, and if anybody's going to trust in it, it's standards must be upheld. He's giving Dr. Williams another chance to redeem himself.

As mentioned earlier, the biggest factor is not even the money. It's the fact that donor hair is a finite source. You don't have endless chances to get it right.

Dr. Williams- It looks like you have done some good work on other patients and they are happy. If Pat checked out your work and decided that you are/were operating at a high enough level to be on the Coalition, then you must be. But each patient is person, with a life to live, and consistency is a must.They have to live with it, day in and day out. Don't take this whole thing as a "witch hunt" mentality. If you do what you can to take care of him and be honest about what happened, or what can happen, I think you will earn respect and your results can speak for themselves.

nicley put ts808

as per ts808 and troy, this is a forum of standards to live up to, demanded by Patient Customers. to quote myself earlier

'This is a forum to be shared by Patient Consumers and Doctors who want to share their expertise, and provide excellent service to these prospective Customers. The Doctors MUST inspire confidence other wise they have no customers. They understand how important their reputations are here on the forums, cause this is THE foremost advertising venue.

Great work = Great reputation = Customer confidence = Great Business$$ = Pride and Ego for being of High Stature amongst colleagues and wanna be patients.

There is a reason that these Great Doctors are booked months in advance. A very high rate of success is nearly insured, and if not then you would know that ethically they would do what they can to continue Customer Confidence for you and others.

This website promotes the Truth behind these Relationships of Customers and Doctors.'

I just had a brief back and forth via email with Dr. Williams when choosing a surgeon back in January. I live in Vegas for 1.5 years and hear all good about him until now. I never made it to see him because I fell in love with Keene and Hasson, chose Keene.....just because based on a complete toss up it would be easier for me. I've seen Dr. Williams patients here, they look good.

What I see a problem with is embarrassed1, should have taken this approach: I hate the procedure you've given me. I need my expenses paid to go to Vancouver for a consultation and subsequently have a procedure done there. Total cost with accommodations....could be up to 20K. From Dr. Williams standpoint.....cheap!!!!!!

If I were Dr. W, I would even go there with embarrassed1. The mention of technician failure and their subsequent firing or parting of ways is the smoking gun. C'mon, was the consultation with that tech? Was the the check written to the tech? Was the sub par work by the tech reviewed during that procedure in stages?

If it were me embarrassed1, I mean if I were the surgeon, I'd pick you up in a private jet, get you to Hasson, hold your f#%*en hand, and buy you the best Prime steak in Las Vegas. because being part of this here community is worth a whole lot more than that.

5,000 refund? Small amount of money. Good thing there's no lawyers on here that chase ambulances that could cloud the mind with visions of revenge.

Go to Hasson embarrassed, pronto. Take care of this. Your life is too valusble to spend another second with this.

God is great. Pat is great, not quite as great but great.

I am not going to take any sides here because many of you have already expressed your opinions and they are not any different from mine, but I do want to bring up one thing. Why is everybody after Dr. Williams now??? (believe me I don't support of his poor results at all), but I am just curious. Because other docs have produced equally horrible (or even worse) results in the past. If anybody who has been reading this forum for past 6 months to 1 year, you would remember that there were two separate cases of patients who received really bad results, and their doctors were Dr. Epstein and Dr. DeYarman. At the time few people showed sympothy to the patients, but nobody pointed any fingers at the docs. Everybody's opinion was the patient was not a good candidate for HT. I thought I would bring it up just to see if anybody remembers.

That's a very good point KG.